Shipping & Packaging
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Shipping

shipping information

from where

 

all orders are sent out from our uk or spanish office via standard royal mail services (www.royalmail.com) or correos (https://www.correos.esunless especially arranged.

 

to where

  • we send cannabis seeds to all countries.
  • we strongly advise you (the customer) as a matter of urgency to make inquiries about the regulations regarding cannabis seeds to which you are subject in your country as we will not be held responsible for any legal problems if we send seeds to you.  please see our legal disclaimer here.
  • we strongly recommend purchasing one our guaranteed delivery products when ordering from the southern hemisphere or americas.
     

delivery times

delivery times vary largely around the world according to your national postal service, ours and the relationship between them.

  • all orders are sent same day when ordered before 1.00 pm gmt, unless we have a problem with stock levels which occurs very rarely.
  • orders sent to the eu normally arrive between 3 and 14 working days.
  • orders sent worldwide normally arrive between 5 and 25 working days.
  • uk orders normally arrive between 2 and 4 days.

please do not contact us asking where your parcel is before the maximum delivery time has passed . if it has passed these times we will help you immediately. you can normally track your parcels on the royal mail website, or your own local postal service’s website.
 

 

delivery options and costs


our uk customers can select from the following shipping tariffs and they will all include the fabulous, custom-designed, crush-proof bonza box (as soon as it is production ready)
 

  • possum  |  £3.79

    for those not in a rush our possum tariff is the most economical solution.  sent via recorded second class you can expect delivery within three to five working days.

     
  • kangaroo  |  £4.99

    if you need your order to bounce along a little quicker then perhaps kangaroo is the better option for you.  sent via recorded first class you can expect your delivery to arrive within two to three working days.
     

  • flying fox  |  £9.99

    for those who need it and need it now.  flying fox offers you a next day service sent via special delivery. 



our customers in the eu have a range of easy-to-use delivery options starting with economy untracked through to priority tracked and guaranteed.  all tariffs will include the fabulous custom-designed and crush-proof bonza box as soon as it is production ready.


  • bonza booty  |  £3.99

    perfect for the seasoned internet purchaser or for low-value orders.  booty consignments offer no tracking features and no protection in the unlikely event of loss or damage; goods are provided on the basis that the buyer recognises and understands that they assume all liability for the safe transit of goods.

    all booty consignments are shipped using priority airmail and should be with you in around 7-10 working days.  you won't find a speedier delivery for a lower price anywhere! 

  • bonza buccaneer  |   from £8.49  |  guaranteed service

    if there's a better value delivery service for the international customer then we have yet to hear about it.  offering complete delivery confidence buccaneer is something we've created based on forum conversations and customer feedback (along with a few ideas of our own!) and is a truly guaranteed delivery service.  your goods will be sent using priority airmail services and we'll send your consignment with a tracking number and also with tracing features where applicable.  the buccaneer uses a service which generally requires a signature, however in some circumstances you may request a service where a signature is not required.


    if your goods are lost in transit or if you do not receive them for any other reason we will offer a completely free re-send of your order.  free means free. no shipping charges, no handling fees...free.  we'll continue sending your order absolutely free of charge until you do receive it.  that's the bonza seedbank promise!


 

our worldwide customers have a range of easy-to-use delivery options, from economy untracked through to priority tracked and guaranteed.  all tariffs will include the fabulous, custom-designed and crush-proof bonza box as soon as it is production ready.

 

  • bonza booty  |  £3.99

    perfect for the seasoned internet purchaser or for low-value orders.  
    booty consignments offer no tracking features and no protection in the unlikely event of loss or damage; goods are provided on the basis that the buyer recognises and understands that they assume all liability for the safe transit of goods.

    all booty consignments are shipped using priority airmail and should be with you in around 7-10 working days.  you won't find a speedier delivery for a lower price anywhere!


     
  • bonza bootleg  |  from £8.49

    if you need a little bit of extra peace of mind then bootleg is the way forward.  using priority airmail services we'll send your consignment with a tracking number and with tracing features where applicable. the bootleg uses a service which does not generally require a signature, however in some circumstances a signature will be required.

    if your goods are lost in transit we will resend them for free.  please note that this tariff does not cover interceptions to countries where cannabis seeds are import prohibited.

    in order to verify loss the full delivery schedule must expire and an investigation be raised with royal mail.  from the date royal mail open a claim there is a maximum investigation period of 90 days.  no resends for loss can be shipped until the investigation is completed by royal mail.


  • bonza buccaneer*  |   from £13.99  |  guaranteed service

    if there's a better value delivery service for the international customer then we have yet to hear about it.  offering complete delivery confidence buccaneer is something we've created based on forum conversations and customer feedback (along with a few ideas of our own!) and is a truly guaranteed delivery service.  your goods will be sent using priority airmail services and we'll send your consignment with a tracking number and also with tracing features where applicable.  the buccaneer uses a service which generally requires a signature, however in some circumstances you may request a service where a signature is not required.

    if your goods are lost in transit or if you do not receive them for any other reason we will offer a completely free re-send of your order.  free means free. no shipping charges, no handling fees...free.  we'll send your order absolutely free of charge up to three times.  that's the bonza seedbank promise!

 
  • bonza buddy**  |  from £26.99  |  guaranteed service

    the bonza buddy service provides an out-of-state address for customers experiencing continued delivery difficulty.  included the price is out-of-state international delivery and domestic forwarding to your address.

    the international service is tracked and the domestic service requires a signature at the destination. 

    if your goods are lost in transit or if you do not receive them for any other reason we'll offer you a single free resend of your order.


we can arrange alternative delivery methods on request but in general we will only consider these on orders of large values in excess of £500.



guaranteed delivery

purchase one of our innovative guaranteed delivery services with your seeds order and benefit from increased protection, discretion and stealth.  we'll also resend your order for free up to three times.

a guaranteed delivery service is strongly recommended for orders from the Southern Hemisphere and the Americas.
 

packaging

bonza seedbank is a pick and mix seedbank in the truest sense.  this means that all our seed strains are available as single seeds and as such we ship all seeds in generic packaging.  we will always include a portion of the manufacturer's original packaging with each seed strain so that you can be assured you're receiving what you paid for.  we won't divulge exactly how we package your goods here but suffice to say that we always have your anonymity at the top of our agenda.  we're pretty good, if we do say so ourselves, when it comes to stealth and we think you'll be more than happy with our services!

we always ensure that your seeds are packed in crush proof packaging and remain discrete so your purchase stays between us and you.  the way it should be.

all consignments have only your address details, a stamp and the bar code label for tracking. we do not disclose the contents or put our company name on the envelope.

 

if you want some further information, to ask a question or to raise a ticket with us or to view the answers to some frequently asked questions then please click the new bonza seedbank logo below to visit us in our new support centre. 

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